Pam Laricchia

An experienced Online Business Manager, I provide high-level support to heart-based business owners.

Would you like to focus on the core mission of your heart-based business?

Let me take care of your online tech and systems details so you can reclaim your time, expand your reach, and recapture the joy of your role as the CEO of your business.

My Areas of Expertise

Website Management

Your website is the beating heart of your business’s online presence. I have managed WordPress-based websites for over ten years, including domain registration and hosting, content creation and organization (blog posts, categories, tags, and keywords, home and landing pages etc.), and backup management.

Email Management

Stay connected with your audience! I have managed mailing lists for over a decade, including sign up pages, newsletters, email sequences, subscriber segmentation, integrating with other software to trigger email sequences and tags, and tracking email metrics. I have direct experience with ConvertKit, Mailchimp, and Aweber.

Podcasts & Online Courses

Share your unique perspective and knowledge with kindred spirits. Over the last six years, I have recorded and produced more than 350 podcast episodes, distributed to all the popular podcast players (Apple, Spotify, YouTube etc.). I have also created and published online courses with video, text, and audio content on both Teachable and Mighty Networks.

Online Community Management

Thinking about connecting your audience more directly to learn and grow alongside each other? I am also an experienced online community designer, co-hosting an engaged, paid community of over 100 members for more than three years on Mighty Networks.

Book Publishing

Are you considering writing a book to share your ideas with your audience? I have shepherded more than a dozen books from draft manuscript to publication. My experience includes editing, formatting ebook and print book files, uploading books to online distributors (Amazon KDP, Barnes & Noble, Kobo, Draft2Digital etc.), and tracking books sales across platforms.

Systems & Project Management

I am intensely systems-oriented, continually documenting and improving business systems and processes—including automating them where helpful. With my data analysis experience, I enjoy the challenge of creating and tracking key performance indicators (KPIs) to provide actionable information in pursuit of business goals. I focus on optimizing online operations while also enhancing the customer/client experience—one need not suffer at the hand of the other.

My Approach

01

Free Discovery Call

In our 30 minute call, we’ll talk about your awesome business and your tech and systems needs to see if we would be a great fit to work together!

02

Make a Plan

Do you have urgent tech fires to put out? Content ready to launch that’s still waiting to be set up in the right software? Repetitive work you do over and over that’s the perfect candidate for a documented system someone else can follow? Let’s organize and prioritize the work and get it off your plate!

03

Execute

I’ll work our plan, with regular progress reports so you always know what I’m working on, freeing you up to work on the big picture goals of your business. And once the fires are out and the backlogged work is done, we can analyze your systems to see where bottlenecks are happening and manage new projects effectively from the start.

Your business grows when you’re doing what you love, not stuck navigating the nitty gritty details of tech, software, and systems. That’s what I love!